Guru Talks: Insights from Thirdweb's Ecosystem Expert Gery Pollak on Building Successful Web3 Communities
As the space continues to mature, the emphasis on user experience, genuine utility, and long-term value creation will likely determine which projects succeed in achieving mainstream adoption.

The latest episode of Guru Talks featured an engaging conversation with Gery Pollak, Ecosystem Business Development Head at Thirdweb, exploring the critical aspects of ecosystem development, user experience challenges, and the future of Web3 automation. The discussion provided valuable insights into what makes ecosystems thrive and the evolving landscape of decentralized technology.
From Founder to Ecosystem Builder
Gery brings a unique perspective to ecosystem development, having successfully navigated the journey from startup founder to acquisition. His company BlockTorch, an observability and data company, was acquired by Thirdweb in June 2024, bringing both his team and expertise into the Thirdweb ecosystem. This experience positions him perfectly to understand the challenges builders face and the tools they need to succeed.
"I think what really matters at the end of the day is thinking about how can I differentiate enough to make a stance," Gery explained when discussing successful ecosystem strategies. This insight reflects the importance of finding unique value propositions in an increasingly crowded Web3 space.
The Foundation of Sustainable Ecosystems
When asked about what makes a successful ecosystem, Gery emphasized the importance of focusing on long-term committed users rather than short-term incentivized participants. He highlighted that successful ecosystem launches avoid relying too heavily on campaigns like airdrops that attract users primarily motivated by financial incentives.
"I think what we have also been seeing as like very successful launches of ecosystems is not too much focus purely on certain campaigns like airdrops and so on that attract a lot of short-term incentivized users but actually having a strategy around how to grow," Gery noted, emphasizing the need for strategic, gradual growth.
The key, according to Gery, lies in building genuine product-market fit and meeting real user demand, rather than simply copying successful models from other ecosystems.
Addressing Web3's Biggest Challenge: User Experience
A significant portion of the conversation focused on user experience, which both participants identified as Web3's most pressing challenge. Gery acknowledged that while the underlying technology has matured significantly, the user interface and onboarding processes still present barriers to mainstream adoption.
"I think we still haven't fully figured out how we can make the UX onboarding flow very seamless and still have all the security measures in place that we need," Gery admitted, highlighting the ongoing tension between security and usability in Web3 applications.
The discussion touched on Thirdweb's ecosystem wallet approach as a potential solution, which aims to reduce wallet fragmentation while maintaining security standards. This approach allows users to maintain the same wallet across multiple applications within an ecosystem, eliminating the confusion of managing multiple wallets for different platforms.
The Promise of AI and Automation
Looking toward the future, Gery expressed particular excitement about the intersection of AI and blockchain technology. He sees significant potential in AI agents that can conduct financial transactions using cryptocurrency rails, opening up new possibilities for automation and efficiency.
"I think one element that is extremely interesting is around AI agents and how they can have payments rails embedded through crypto because likely an AI agent will never be able to hold a bank account," Gery observed, pointing to a unique advantage that cryptocurrency provides for AI-driven applications.
Future Opportunities and Innovations
The conversation also explored potential future applications, including the concept of a gig economy powered by blockchain technology. Gery proposed an interesting vision where project management tools could automatically distribute payments as tasks are completed, creating a more fluid and immediate compensation system for contributors.
"I think maybe an interesting idea to pursue is if you're like a gig worker and there is like one management hub where that works like a project management tool and you get automatically paid every time like two parties agree that the ticket moves into the next stage," Gery suggested, illustrating how blockchain could revolutionize freelance and project-based work.
Key Takeaways for Ecosystem Builders
The discussion provided several actionable insights for those building Web3 ecosystems:
- Focus on attracting genuinely committed users rather than those motivated solely by short-term financial incentives
- Prioritize user experience improvements while maintaining necessary security measures
- Build products that meet real market demand rather than simply copying successful models
- Consider the potential of AI integration and automation in future product development
- Think about how blockchain technology can solve real-world problems in new and innovative ways
For developers and entrepreneurs in the Web3 space, this discussion serves as a valuable reminder that while the technology infrastructure is largely in place, the real work now lies in making these powerful tools accessible and useful for everyday users.